Account Verification Guidelines

Account Verification Instructions

In order to complete account verification and before a withdrawal can be processed, you are asked to verify the accuracy of your personal details provided upon the registration of your Everygame account. For your protection and security, you must send the documentation listed below via email to documents@everygame.eu:

  1. A colored copy of one of the following government-issued photo IDs:
    • Front and back of passport OR
    • Front and back of national ID OR
    • Front and back of driver’s license

    2. ACCEPTED ID
    ACCEPTED ID
    ACCEPTED PASSPORT
    ACCEPTED PASSPORT
    BLURRED AND CROPPED ID - NOT ACCEPTED
    BLURRED AND CROPPED ID - NOT ACCEPTED
    CROPPED PASSPORT - NOT ACCEPTED
    CROPPED PASSPORT - NOT ACCEPTED

  2. A colored copy of one of the following proofs of address, not older than 90 days/3 months:
    • Utility bill OR
    • Bank statement

    3. ACCEPTED PROOF OF ADDRESS
    ACCEPTED PROOF OF ADDRESS
    OUTDATED PROOF OF ADDRESS - NOT ACCEPTED
    OUTDATED PROOF OF ADDRESS - NOT ACCEPTED

  3. If you used a Credit/Debit Card to fund your Everygame account, you must additionally send colored copies:
    • Front side of Credit/Debit Card/s used AND
    • Back side of Credit/Debit Card/s used
    * We only need the first eight and last four digits of the number shown on the front side of the card. You can obscure the rest of the numbers and the three-digit CVV on the back.

    4. ACCEPTED FRONT SIDE - CREDIT CARD
    ACCEPTED FRONT SIDE - CREDIT CARD

    CREDIT CARD CORNER NOT VISIBLE - NOT ACCEPTED
    CREDIT CARD CORNER NOT VISIBLE - NOT ACCEPTED
    ACCEPTED BACK SIDE - CREDIT CARD
    ACCEPTED BACK SIDE - CREDIT CARD

    NO SIGNATURE ON CREDIT CARD - NOT ACCEPTED
    NO SIGNATURE ON CREDIT CARD - NOT ACCEPTED

  4. If you used an eWallet to fund your Everygame account, you must additionally send the following:
    • A screenshot of your eWallet account showing the registered information.

  5. If you used a Crypto Currency to fund your Everygame account or you plan to withdraw to your crypto wallet, you must additionally send the following:
    • A picture of yourself holding a government-issued photo ID next to your face.
    * The picture quality should be good enough to verify the details. The entire ID and your face must be visible.

    6. ACCEPTED PICTURE HOLDING ID
    ACCEPTED PICTURE HOLDING ID

    BLURRED ID - NOT ACCEPTED
    BLURRED ID - NOT ACCEPTED
    FACE NOT VISIBLE - PICTURE HOLDING ID - NOT ACCEPTED
    FACE NOT VISIBLE - PICTURE HOLDING ID - NOT ACCEPTED

    DETAILS ON THE ID NOT FULLY VISIBLE - NOT ACCEPTED
    DETAILS ON THE ID NOT FULLY VISIBLE - NOT ACCEPTED

To ensure a smooth and speedy verification process, please pay attention to the following criteria and review the picture examples before sending us the email:

  • The pictures should be clear and of good quality. Blurred pictures will not be accepted.
  • All corners and sides of any document should be clearly visible. Cropped pictures will not be accepted.
  • The ID must be an official government-issued ID.
  • Full name, date of birth, and expiry date should reflect on the ID.
  • The owner’s picture and signature should reflect on the ID.
  • The top and bottom pages of the passport should be fully visible.
  • Your full name and home address should reflect on the document, which serves as “proof of address.”
  • The issuing date should be visible on the document, which serves as “proof of address”, and must not be older than 90 days/3 months.
  • The card/s that was/were used for funding the gaming account must be signed on the backside.

Payment Processing Information

After successfully verifying your account, you might want to request a withdrawal and enjoy your winnings. Please keep in mind that withdrawals are processed between Monday and Friday. The withdrawal process will begin 48 hours (two business days) after your request has been received. The processing of your request will start after this pending period.